How does Advanced Buyer Protection work?


Raise a claim.

You can use the warranty service provided by DSmartphones by making an application. A representative from the warranty team will get back to you within 2 – 5 working days.


Send your device.

If the warranty team accepts your application and confirms your eligibility, you will need to ship your device to our local service center.



15 days after we have received your device it will be returned to you.